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Useful information

Service user group forum

Please contact the customer service team or email  We also have a Facebook group at

Useful links

Click here to view the Right to Travel leaflet from the National Wheelchair Managers Forum

The Wheelchair Alliance is committed to the guidance and empowerment of those who use a wheelchair, their families and carers in the UK. We work hard to ensure the right voices are heard by the right people, and drive forward lasting positive change.

TFL Transport Accessibility – Help and advice when out and about on public transport in London.

TFL Travel Mentoring – Helping people to start using public transport

Carers of Barking and Dagenham provide advice, information and support for people who care.  Whether you are a parent or child, husband or wife, partner, close relative or friend we are here to provide help when you need it.

Positive Parents are an independent group for parents and carers of children and young  people aged 0-25 with special educational needs and disabilities living in the London Borough of Havering.

Positive Parents Bike Hire Scheme – If you are looking for something that the whole family can do together why not hire some bikes and cycle in the beautiful countryside at Thames Chase.

One Place East is a user led organisation based in the London Borough of Redbridge. They offer high-quality services to local residents seeking support with their disability and/or mental health illness

Havering Carers Hub provides useful places to go for information and advice to support those in a carer role.

Limbless Association is a registered charity that has been support­ing amputees for over 35 years. They aim to support amputees, pre and post-amputation, to navigate the associated complexities with advice, informa­tion and signposting to empower individuals and their families to optimise their recovery and reha­bilitation. 

Thames View Activation Group (TVAG) leads an innovative approach to health services in the Thames Ward area. 

Reconnections by Independent Age Charity, provide a free 6 month support to work with over 65s in BD & Havering that want to connect with their local area and interests to reduce their loneliness or isolation and improve their independence.   They also have volunteering opportunities.

Wheels and Wheelchairs are a group of skaters and wheelchair users who go out together as a group enjoying the sensory rush of speed, collaboration and accessible sport.

AccessAble is a searchable accessibility information directory for days out.

Activity Alliance: Disability Inclusion Sport

If you are a local wheelchair user, we are always looking to add to this section.  If you have any useful websites that you think can help other wheelchair users, please send an email to us at

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