Useful information

Please use the links below to find out more information about your wheelchair service and what is happening in your local area.


Click here to view the NHS Eligibility Criteria

Click here to view the wheelchair user manuals

Click here to view the useful video links page

Click here to view the What Happens Next – Assessment leaflet

Click here to view the Right to Travel leaflet from the National Wheelchair Managers Forum

Service user group forum

Please contact the customer service team or email  We also have a Facebook group at

Useful links

Carers of Barking and Dagenham provide advice, information and support for people who care.  Whether you are a parent or child, husband or wife, partner, close relative or friend we are here to provide help when you need it.

Positive Parents are an independent group for parents and carers of children and young  people aged 0-25 with special educational needs and disabilities living in the London Borough of Havering.

Positive Parents Bike Hire Scheme – If you are looking for something that the whole family can do together why not hire some bikes and cycle in the beautiful countryside at Thames Chase.

Havering Carers Hub provides useful places to go for information and advice to support those in a carer role.

Wheels and Wheelchairs are a group of skaters and wheelchair users who go out together as a group enjoying the sensory rush of speed, collaboration and accessible sport.

Activity Alliance: Disability Inclusion Sport

If you are a local wheelchair user, we are always looking to add to this section.  If you have any useful websites that you think can help other wheelchair users, please send an email to us at